Covid-19 Update


England have recently relaxed restrictions on Agents but in line with government guidelines regarding Coronavirus, our branches are still temporarily closed. However, you can still contact us online, on the phone or by email. Please visit our Customer FAQs page in the first instance and if you're not able to find what you're looking for email us or call our customer support team on 02922401876. Our phone lines are very busy at the moment and we're prioritising those customers that need to speak to us urgently, so if your call isn't essential, please email us or call back another time. We appreciate your patience and understanding.

COVID - 19 information Hide

COVID19 Business Update2

In a surprise move on Tuesday night, the government in Westminster gave the official green light for agents in England to make plans to reopen branches. Whilst that is great news they believe the situation is now safe enough to begin the process of returning to some sort of ‘normal’, the Government in Wales has made it clear that this is not the case here yet and we are very much still in ‘Lockdown’.

We will follow the developments in England closely but whilst still in lockdown, our teams are busy working remotely to help our customers, and we have also been developing campaigns and initiatives ready for when we reopen. These plans include how we will work in a new, COVID-19 secure way. Working safely and protecting our customers and our branch teams is our number one priority.

Keep safe and well...

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