England have recently relaxed restrictions on Agents but in line with government guidelines regarding Coronavirus, our branches are still temporarily closed. However, we're still available remotely and you can contact us on the phone or by email. Please visit our Customer FAQs page in the first instance and if you're not able to find what you're looking for please visit our Branch Contact page and get in touch. We appreciate your patience and understanding.
Cookies are small text files that are downloaded and stored on your computer, tablet or smartphone by websites that you visit. These files are used to help the website work, provide information to the owners of the site or enhance your usage of the website.
A cookie records your preferences when using a particular site, ensuring that you are not shown the same information and/or are only shown information you have stated that you are interested in. In order to use the Site you agree to let cookies be saved as they are an important part of navigation of the Site.
The following are examples of information we may collect:
These are cookies that are created by and placed on your computer by the owner of the website.This type of cookie is usually essential to the running of the website as they ensure your security and privacy when you use our secure sites, as well as enabling you to move around a website and use its features. Without these cookies, services you've asked for (such as access to secure areas) can't be provided.
These cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet.
These are cookies that are managed by a third party but are placed on your computer by the owner of the website. This type of cookie is often used to help monitor activity on the website or to record how visitors to the website got there.
We use Google Analytics to provide us with information about your visit to our website. We do this in order to help improve our website service to customers. Their cookies typically store anonymous aggregated information such as whether a visitor has been to the site before, and the time of the current visit.
Where we use the Adfenix service to track traffic to our property pages in order to build audiences for our online advertising based upon how our visitors interact with our site, this service is used to promote the advertising of our properties and services through social media channels, including Facebook, using the Facebook pixel, and Twitter.
For more information on how you can opt out of advertising on these channels please visit:
First party and third party cookies can either be session cookies or persistent cookies.
Session cookies are temporary cookies which remain on your device whilst you are on our website. They are automatically deleted when you leave the website or close your browser or
Persistent cookies remain on your computer either until they reach a pre-set expiry date, or you choose to remove them.
|Cookie Name||What does it do?||Expire After||Provider|
|__RequestVerificationToken||Ensures logged in user accesses correct data||366 days||Internal|
|ASP.NET_sessionid||Tracks user session||366 days||Internal|
|Cookieconsent_status||Tracks users consent to cookies||366 days||Internal|
|PortalUser||Tracks the logged in user||366 days||Internal|
|Cookie Name||What does it do?||Expires After||Provider|
|_ga||Track user's activity for google analytics (page visits, duration, etc)||24 months||Google Analytics|