Peter Alan in Morriston have won the British Property Awards for Swansea. Their team performed outstandingly throughout the extensive judging period, which focuses on customer service levels. Peter Alan has now been shortlisted for a number of national awards which will be announced later in the year at a lavish ceremony in central London.
The British Property Awards provide agents throughout the UK with an invaluable opportunity to compare the service that they provide against the service provided by their local, regional and national competition. Agents who go that extra mile and provide outstanding levels of customer service are rewarded with the accolade which acts as a beacon to highlight these attributes to their local marketplace.
Ashley Thomas, Morriston Branch Manager commented “I am delighted that we have been crowned locally the best of the best. My team and I work hard to provide customers with a top level service and I am really proud that this has been recognised with this award.”
The British Property Awards team mystery shop every estate agent in the area against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is both comprehensive and detailed exploring different mediums, scenarios and time periods to ensure that agents have been rigorously and fairly judged.
Robert McLean from The British Property Awards said “Our awards have been specifically designed to be attainable to all agents, removing common barriers to entry, such as cost, to ensure that we have the most inclusive awards. Our award has also been designed to remove any opportunity for bias or manipulation. If an agent has been attributed with one of our awards, it is simply down to the fantastic customer service levels that they have demonstrated across a prolonged period of time. Winning agents should be proud that their customer service levels provide a benchmark for their local, regional and national competition.”
To speak to Peter Alan Morriston about the award, or to arrange a free sales or lettings market appraisal of your property contact the team today on 01792 798201.
For more information about The British Property Awards please contact 0117 369 0096.