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“I was delighted to receive your telephone call confirming the completion of sale of our late parents' house. Thank you for all your efforts leading to the very successful sale. We would like to take this opportunity to thank you, and all the team in the Porthcawl offices, for the hard work and attention to detail you gave us leading to the speedy conclusion. It has been a pleasure meeting and speaking to you all, from the first phone call and valuation, and your wise advice on presentation, through to the final sale. We appreciated your prompt return of our telephone calls,your attention to any and all of our queries,and your regular updates on the progress of the sale. Your kindness and sensitivity at this sad time, was much appreciated.”