In line with government guidelines regarding Coronavirus, to protect our colleagues and our customers, our branches are temporarily closed. However, you can still contact us online, on the phone or by email. Please visit our Customer FAQs page or chat with us online. Email us at firstname.lastname@example.org, or call our customer support team on 02922401876. Our phone lines are very busy at the moment and we're doing our best to be available when you need us. We're prioritising those customers that need to speak to us urgently, so if your call isn't essential, please check out our FAQs online, try the online chat, email us or call back another time. We appreciate your patience and understanding.
The Government has announced that the UK is now in 'lockdown,' with the latest advice being that any non-essential businesses be closed for the foreseeable future. Therefore, we have made the decision to temporarily close all of our branches and where possible, our employees are continuing to work from home. Should you need to contact us, please visit our branch page, find your local branch and contact them via email. Some branches also have access to take phone calls at home.
Anyone with concerns is advised to visit the NHS website for advice - please find link here: NHS Coronavirus advice – rather than calling 111 where possible.