Peter Alan strikes gold for fourth consecutive year at The Estate Agency of the Year Awards 2014
Peter Alan has been awarded The Sunday Times Estate Agency of the Year Award for Best Wales Estate Agency for the fourth year running.
Wales’ leading estate agent received the accolade on Friday 5 December, at The Lancaster London Hotel at The Estate Agency of the Year Awards, held in association with The Sunday Times and The Times. The winners were presented with their awards by Michelle Mone OBE, one of the UK's most successful female entrepreneurs, with renowned journalist, author and newsreader Penny Smith acting as compere.
The award judges report said, “For a large agency the standards across all branches are excellent and the panel was pleased to note real evidence of significant investment in the business. To maintain these standards over a number of years is notable and the fact that the directors continue to invest in their systems, processes and teams demonstrates an innate understanding of what they need to do to stay ahead of the competition.
“The aim of the board is to create a warm and friendly environment for both clients and staff, and this extends to their CSR commitment. Peter Alan is a well-rounded company which is really going somewhere and the panel looks forward to seeing its continued development in future.”
Peter Alan’s auction division All Wales Auction also won Silver in the Best Auction Agency Award, which it runs in partnership with North Wales-based estate agent Williams and Goodwin.
Andrew Barry, Peter Alan’s Managing Director said, “I am thrilled Peter Alan have seen such success at these national awards, having been crowned the best estate agency in Wales for four consecutive years. It is testament to the hard work of our fantastic staff and shows that we are continuously achieving high standards to help customers in Wales find their perfect home.”
Award winners were decided following a rigorous and thorough judging process by a panel of 19 industry experts who assessed initial entry submissions before conducting an extensive review of the entrants, which included over 150 hours of telephone interviews and mystery shopping exercises. The whole of the judging process was overseen by The Property Ombudsman, Christopher Hamer, and Mark Hayward, Managing Director of the NAEA acted as Arbiter.
Now in its twelfth year as a dedicated competition, these awards have become widely recognised as the most prestigious and difficult to win. With more entrants than ever before, over 5,000 offices were represented this year, but only the very best of the best were crowned as winners.